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Lambeth Borough Council - PlanX Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number:

Lambeth_PlanX/26

Client:

Lambeth Borough Council

Project:

PlanX

Certificate issue date:

Certificate expiry date:

Certificate status:

Platform:

Desktop and Mobile

Certification

To achieve certification each website undergoes a manual technical compliance review against WCAG 2.2 to level AA.

The website underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

List of issues

No issues at WCAG 2.2 level A or Double A were seen.

There may be issues with the out of scope areas (areas noted in scope)

Journeys

Task 1

  1. Enter your email address parry+10@digitalaccessibilitycentre.org
  2. https://editor.planx.dev/lambeth/accessibility-testing-2025/published?analytics=false
    1. Email address – Enter you DAC email address 
    2. Confirm email address – Enter you DAC email address 
    3. Select the ‘Continue’ button 
  3. Accessibility testing 2025
    1. Select the ‘Ready to start’ button next to ‘Testing notes’ 
  4. Notes for accessibility testing 
    1. Select the ‘Continue’ button 
  5. Select the ‘feedback’ link at the bottom of the page
    1. What would you like to share? – Select ‘Issue’
    2. What were you doing? – Enter: DAC Test’
    3. What went wrong? – Enter: DAC Test
    4. Select the ‘Send feedback’ button
    5. Select the ‘Continue’ button

Task 2

  1. Accessibility testing 2025 (already tested) 
    1. Select the ‘Ready to start’ button next to ‘The property’
  2. Enter the postcode of a property 
    1. Postcode – Enter: SA106FG
    2. Select an address – Select any address 
    3. Select the ‘Continue’ button 
  3. Is the property in London Borough of Lambeth?
    1. Select ‘No’
    2. Select the ‘Continue’ button
  4. It looks like this property is not in the London Borough of Lambeth
    1. Select ‘Back’
  5. Is the property in London Borough of Lambeth?
    1. Select ‘Back’
  6. Enter the postcode of a property (already tested)
    1. Enter: SW22AH
    2. Select an address – Select any address
    3. Select the ‘Continue’ button
  7. About the property
    1. Select ‘Change’ next to ‘Property type’
  8. Which of these best describes the use of the property?
    1. Select ‘Residential’
    2. Select the ‘Continue’ button
  9. What type of residential property is it?
    1. Select ‘House’
    2. Select the ‘Continue’ button
  10. What type of house is it?
    1. Select ‘Semi-detached’
    2. Select the ‘Continue’ button
  11. About the property (already tested)
    1. Select ‘Continue’
  12. Confirm your location plan
    1. Adjust the outline of the property boundary in the map
    2. Select ‘Upload a location plan instead’
  13. Upload a location plan
    1. Select ‘Choose files’ and select a dummy image file
    2. Select the ‘Continue’ button
  14. Planning constraints
    1. Expand the Conservation areas dropdown menu and select ‘I don’t think this constraint applies to this property’
    2. Which conservation areas are inaccurate? – Select the checkbox
    3. Tell us why – Enter: DAC Test
    4. Select the ‘Submit’ button
    5. Select the ‘Continue’ button
  15. Accessibility testing 2025 (already tested)
    1. Select the ‘Save and return to this application later’ link
  16. Application saved
    1. Check your inbox to find an email from ‘Digital Planning Services’ and select the link within the email
  17. Resume your application
    1. Enter your DAC email address
    2. Select the ‘Continue’ button

Task 3

  1. Accessibility testing 2025 (already tested)
    1. Select ‘Ready to start’ next to ‘About the project’
  2. List the changes involved in the project
    1. Expand ‘Extensions’ and select ‘Rear or side extension’
    2. Select the ‘Continue’ button
  3. Describe the project
    1. Enter: DAC Test
    2. Select the ‘Continue’ button
  4. Do the new skylights stick out more than 15cm from the plane of the original roof?
    1. Select ‘Yes’
    2. Select the ‘Continue’ button
  5. Are any new skylights side-facing?
    1. Select ‘Yes, one or more skylights are side-facing?’
    2. Select the ‘Continue’ button
  6. What do you want to add?
    1. Select ‘New door’
    2. Select ‘New window’
    3. Select ‘New skylights’
    4. Select the ‘Continue’ button
  7. How many new doorways are you creating?
    1. Enter: 4
    2. Select the ‘Continue’ button
  8. How many new windows are you creating?
    1. Enter: 4
    2. Select the ‘Continue’ button
  9. How many new skylights are you adding?
    1. Enter: 4
    2. Select the ‘Continue’ button
  10. When will the works start?
    1. Enter a date in the future
    2. Select the ‘Continue’ button
  11. Planning permission needed
    1. Select the ‘Continue’ button
  12. What would you like to do next?
    1. Select ‘Continue with this application’
  13. You will need to upload the following files as part of this application
    1. Select ‘Info’ next to ‘Site plan – proposed’ and test the modal that appears
    2. Select the ‘Continue’ button

Task 4

  1. Accessibility testing 2005 (already tested)
    1. Select ‘Ready to start’ next to ‘About you’
  2. Your contact details
    1. First name – Enter: John
    2. Last name – Enter: Smith
    3. Phone number – Enter: 07123456789
    4. Email address – Enter: test@test.com
    5. Select the ‘Continue’ button
  3. Your contact address
    1. Address line 1 – Enter: 6 Woodlands Road
    2. Town – Enter: Glasgow
    3. Postcode – Enter: G4 8ST
    4. Select the ‘Continue’ button
  4. Site visit contact
    1. Enter: DAC Test
    2. Select the ‘Continue’ button
  5. Site contact email address
    1. Enter: test@test.com
    2. Select the ‘Continue’ button
  6. Site contact phone number
    1. Enter: 07123456789
    2. Select the ‘Continue’ button

Task 5

  1. Accessibility testing 2005 (already tested)
    1. Select ‘Ready to start’ next to ‘Upload files’
  2. Upload a photo
    1. Select ‘Choose files’ and upload a dummy image file
    2. Select the ‘Continue’ button
  3. Guidance on application documents
    1. Select the ‘Continue’ button
  4. Add drawings, documents and photographs to your application
    1. Select ‘Choose files’ and upload a dummy image file
    2. What does this file show? (select all that apply)
      1. Select the ‘Site plan – proposed’ checkbox
      2. Select the ‘Site plan – existing’ checkbox
      3. Select the ‘Elevation drawing – proposed’ checkbox
      4. Select the ‘Elevation drawings – existing’ checkbox
      5. Select the ‘Done’ button
    3. Select the ‘Continue’ button

Task 6 (OUT OF SCOPE FOR THE PURPOSE OF CERTIFICATION)

Notes from client:

The following components in this section:
  • List component
  • Page component
  • Map and label
are not currently used in production and should not be considered for our certification, however we'd appreciate any early-stage feedback on the usability and accessibility compliance of these.
  1. Accessibility testing 2005 (already tested)
    1. Select ‘Ready to start’ next to ‘Add items to a list’
  2. Notes for accessibility testing
    1. Select the ‘Continue’ button
  3. List component
    1. Number of units of this type – Enter: 4
    2. What best describes this unit? – Select ‘House’ from the dropdown menu
    3. What best describes the tenure of this unit? – Select ‘Market housing’ from the dropdown menu
    4. How many bedrooms does this unit have? – Enter: 4
    5. Select the ‘Save’ button
    6. Select the ‘Continue’ button
  4. Utilities
    1. Have you consulted mobile network operators? – Select ‘Yes’
    2. Select the ‘Continue’ button
  5. Map and label
    1. Tree type 1 – Place 3 separate markers anywhere on the map (note: please contact Support if you require any assistance with this step)
    2. Species – Enter: Oak
    3. Select the ‘Save’ button
    4. Select ‘Add another tree type’
    5. Tree type 2 - Place 3 separate markers anywhere on the map (note: please contact Support if you require any assistance with this step)
    6. Species – Enter: Palm
    7. Select the ‘Save’ button
    8. Select the ‘Continue’ button
  6. Map and label
    1. Place 3 separate markers anywhere on the map (note: please contact Support if you require any assistance with this step)
    2. Tree 1 tab – Enter dummy information
    3. Tree 2 tab – Enter dummy information
    4. Tree 3 tab – Enter dummy information
    5. Select the ‘Continue’ button

Task 7

  1. Accessibility testing 2005 (already tested)
    1. Select ‘Ready to start’ next to ‘Review and confirm’
  2. Check your answers before sending your application
    1. Select the ‘Continue’ button
  3. Confirm the information in this application is correct
    1. Select the ‘I confirm that the information…’ checkbox
    2. Select the ‘Continue’ button

Task 8 Pay scenario 1

Notes from client:

The following section will involve visiting the GOV.UK Pay service.
This an externally controlled resource and should not be considered as part of the accessibility certification.

  1. Accessibility testing 2005 (already tested)
    1. Select ‘Ready to start’ next to ‘Pay and submit’
  2. Notes for accessibility testing
    1. Select the ‘Continue’ button
  3. There's two possible Pay scenarios to test
    1. Select ‘Pay an application fee using GOV.UK Pay’
    2. Select the ‘Continue’ button
  4. Pay for your application
    1. Select ‘Pay now using GOV.UK Pay’
  5. Enter card details (OUT OF SCOPE FOR THE PURPOSE OF CERTIFICATION)
    1. Card number – Enter: 4444333322221111
    2. Expiry date – Enter: 10/26
    3. Name on card – Enter: J SMITH
    4. Card security code: Enter: 123
    5. Address line 1 – Enter: 6 Woodlands Road
    6. Town or city – Enter: Glasgow
    7. Postcode – Enter: G4 8ST
    8. Email – Enter: test@test.com
    9. Select the ‘Continue’ button
  6. Confirm your payment
    1. Select the ‘Confirm payment’ button
  7. Submission sent
    1. Select the ‘Continue’ button
  8. Your payment was successful

Task 9 Pay Scenario 2

  1. Accessibility testing 2005 (already tested)
    1. Select ‘Ready to start’ next to ‘Pay and submit’
  2. Notes for accessibility testing
    1. Select the ‘Continue’ button
  3. There's two possible Pay scenarios to test
    1. Select ‘Pay an application fee using GOV.UK Pay’
    2. Select the ‘Continue’ button
  4. Pay for your application
    1. Select the ‘Invite someone else to pay for this application’ button
  5. Invite someone else to pay for this application
    1. Enter your DAC email address
    2. Click continue

Task 10 Pay scenario 3

  1. Accessibility testing 2005 (already tested)
    1. Select ‘Ready to start’ next to ‘Pay and submit’
  2. Notes for accessibility testing
    1. Select the ‘Continue’ button
  3. There's two possible Pay scenarios to test
    1. Select ‘Apply an exemption and see a breakdown explaining that no fee is owed
    2. Select the ‘Continue’ button
  4. Pay for your application
    1. Select the ‘Continue’ button
  5. Submission sent
    1. Select the ‘Continue’ button
  6. Tell us what you think
    1. How would you rate your experience with this service? – Select any answer
    2. Please tell us more about your experience – Enter: DAC Test
    3. Select the ‘Continue’ button
  7. Thank you for your feedback
    1. Select the ‘Back to start’ button
  8. Enter your email address (already tested)
    1. Select ‘Resume an application you have already started’
  9. Resume your application
    1. Email address – Enter your DAC email address
    2. Select the ‘Continue’ button
  10. Check your email
    1. Go to your inbox to find an email from ‘Digital Planning Services’ and select the link within the email to resume your application
  11. Resume your application (already tested)
    1. Email address – Enter your DAC email address
    2. Select the ‘Continue’ button
  12. Review your progress so far
    1. Select ‘Ready to continue’ next to ‘Pay and submit’

Disclaimer:

This certificate was issued on the and represents the state of the pages audited on this date. Any further changes after the accreditation date are not covered by this certificate.

Additionally, any pages/areas of the website not listed the above scope of testing are also not covered by this certificate as we cannot guarantee their accessibility state.

We audit against the Web Content Accessibility Guidelines v2.2 level A and level AA to test how accessible the website is, using theWebsite Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.